The 6 Drivers of ATC Success- Driver #6- Performance

Performance: Where Everything Gets Revealed



We've reached the end of the road on this series — six weeks, six drivers of ATC success, and we're closing it out with the one that ties everything else together. 

Last week I talked about picture, and how it's not one big overarching picture you hold in your head, but a lot of small pictures, one after another, that you build moment by moment. 

That idea matters even more this week, because driver number six is Performance.


Everything about air traffic control, everything about the Academy, everything about this career you're chasing comes down to performance. 

Not how you want to perform. 

Not how you wish you could perform. 

Performance.


I'll open with a quote from someone you've probably never heard of — I hadn't either until recently. He's an ancient Greek, and the quote is this: "Under pressure, you don't rise to the occasion. You fall to the level of your training." I'd add — or your practice. 

Under pressure, you fall to the level of your practice.

That's everything. 

Hold onto that thought, because we're coming back to it more than once.


Where It All Comes Together — and Gets Exposed


Over the last several weeks we've covered purpose, plan, phraseology, practice, and picture. 

Every one of those drivers is significant on its own. 

But they all funnel into performance. 

That's where everything comes together — and it's also where everything gets exposed.


This is what your 10 to 16 weeks at the Academy is actually about. 

You don't pass the Academy because you know it. 
It's not brain knowledge. 
It's not about studying until you know everything. 

You cannot memorize your way to becoming an air traffic controller — it's literally impossible to memorize every scenario that could come up. That's exactly why computers haven't replaced controllers yet. They're trying, but there will always be something that comes up that nobody thought of. That's the nature of this job.

So you don't pass because you know it intellectually. 

You pass because you can perform under pressure. 

And that loops directly back to driver number four — Practice

Like that opening quote says: under pressure, you don't rise to your expectations. 
You fall to the level of your practice.


So what is performance, exactly? It's execution under pressure, in real time, with no pause button

That's what your evaluations are. 
That's what working real traffic is. 

You're making real decisions with no chance to rewind. You only get to second-guess yourself after the session ends — and there will be second-guessing. It's part of training, part of the Academy, part of your career long after the Academy. 

You need to be asking yourself constantly: how could I have done that better? How could I have made the session go smoother? You do that over and over.

Here's the part that trips people up: performance is not knowledge

It's not about what you know — it's about whether you can execute

If your training or practice isn't where it needs to be, your performance can't be either. 

It's just not possible. 

That's why practice matters so much at the Academy — practicing it over and over, with someone holding you accountable. You can't really hold yourself accountable. You can say something correctly in your head, but having to say it out loud to another person is what takes it from head knowledge and turns it into action. 

And action is what air traffic control actually is.




Why Students Struggle With Performance



I've watched this play out for years, and the struggles tend to fall into four categories.

First, students overthink. 

They want to get it perfectly right, and that need for perfection slows them down. 

I had a conversation with a student in Oklahoma City that illustrates this well. 

I like to ask students if they played sports growing up — it gives me an analogy to work with. 

This particular student played softball, so I asked her: you're at the plate, bottom of the seventh, game on the line. Are you going to let the pitcher throw three strikes without swinging at any of them? 

Of course not, she said. 

So don't.

Swinging, at the Academy, means making a decision and acting on it

In en route and tower, a huge part of the job is simply figuring out your priority and doing something about it. 

Once you've handled that one thing, you move to the next. 
And the next. 

That's the picture-building process from last week — one pixel, one task at a time. 

Find what you believe is the priority.

Don't worry about whether it matches what your instructor thinks the priority is — they'll tell you in the debrief. 

That's their job. 

Your job, while you're working the problem, is to make decisions.

It's not about the perfect swing. 
It's about swinging. 

Even getting it wrong gives me something to work with as an instructor. I can coach you through a wrong decision about priorities. 

I cannot coach you through doing nothing. And in air traffic, doing nothing isn't an option.

One more thing on this point, because it matters: when you're actually working a task, that's when you should be smooth — slow is smooth. 

When you're searching for the next task, that's when you bring speed. 

Is this a priority? Is this a priority? 

You find it, you stop for a fraction of a second, and you execute. 

Then you speed back up to find the next one. 

The speed lives between the tasks, not inside them.



Second, students lack repetition — specifically, practice under real pressure. 

This is exactly where your classmates make the difference. 

You can't manufacture sufficient pressure on your own. 

You're going to do this job in front of other people eventually, so you need to practice it in front of other people now. 

As a class, you have to hold each other accountable and put pressure on each other — pressure to be precise, not pressure that makes you hesitate. 

Don't let each other slide on phraseology errors or strip marking mistakes. 

That's how you build tolerance for the pressure you'll face during evals, no matter which option you're in.


Third, students fear failure — fear of being wrong. 

I'll be direct: you cannot do this job if you're afraid of being wrong, because you are going to be wrong sometimes. 

We all make mistakes. 

The difference between a mediocre controller and a great one isn't the absence of mistakes — it's the ability to get yourself out of the mess you created. 

That's the actual skill. 

If you're in training, whether at the Academy or at your first facility working under your trainer's ticket, this is the time to take chances and make mistakes. 
In the en route program, you only have to be right on five evals out of roughly 70 to 75 practice scenarios. 

Don't fear being imperfect in practice — push yourself toward it, but when you fall short, learn from it instead of repeating it. 

We learn far more from failure than from success. 

When things go well, we relax. 

Don't relax. Keep pushing.



Fourth, students don't have a system to rely on. 

I've said this repeatedly and I'll keep saying it: you need a system you follow no matter what kind of day you're having

When pressure hits and students don't have that system, they freeze and can't get out of their own head. 

That's exactly why practicing under pressure with your classmates matters so much — if you've practiced under pressure, you fall back on your practice when real pressure shows up instead of trying to think your way through it in real time, which only slows you down.




How to Actually Improve Your Performance


A few concrete things that move the needle:

Train like you're going to perform. 

Your practice needs to be a little uncomfortable. 

If your practice sessions feel comfortable, that's a warning sign. 

Add time pressure once the basics are solid, and hold each other to a real standard — no excusing phraseology or strip marking errors.


Simplify the process. 

Have your phraseology locked down, identify the priority task, and do one task at a time. 

You'll feel yourself slow down while executing — that's fine, that's smoothness. 

The moment it's done, speed back up to find the next task. 

Speed up to find it, slow down to do it. 

Over and over, regardless of option or stage of your career.


Focus on one aircraft, one decision, then move to the next. 

This is the natural extension of last week's picture-building — one task at a time leads directly to better performance.


Build confidence through repetition. 

Confidence is not a mindset — it's a byproduct of repetition. 

You already know, deep down, whether you've put in enough reps. That's why you either walk in with confidence or without it. 

One more trick: see yourself succeed, over and over, in your head, before you ever get there. Top athletes do this constantly — they see themselves hitting the shot or scoring the goal before it happens. I did this myself playing soccer in high school, and it made a real difference. 

Just remember, visualization is a piece of the puzzle, not the whole thing. 

You still have to put in the actual work.




It's a Loop, Not a Checklist


Looking back across all six of the blogs in this series, you could call this whole series a performance loop. 

Purpose gets you going and keeps you going. 
Plan creates the structure you can count on. 
Phraseology is the foundation everything else gets built on. 
Practice — focused, intense practice — builds on that foundation. 
Picture is built one task, one pixel at a time. 
And 
Performance reveals everything you've put into the other five drivers.



So here's the thing to remember as you head into evals: you don't have to be perfect. 

You have to be consistent under pressure.


The FAA isn't grading for perfection — I've worked with students who scored hundreds across every eval in every option, and I can tell you from direct experience, they weren't perfect. 

Nobody runs a flawless 30 or 40-minute eval. 

What the evaluators are actually looking for is competence and consistency — how you carry yourself, how you handle that stressful situation. 

Because it's a simulation. 

Imagine the pressure once it's real traffic.


I'll close with a quote from Billie Jean King: "Pressure is a privilege — it only comes to those who earn it."

If you're at the Academy, you're going to feel pressure, and you've earned every bit of it by putting yourself in that seat. 

If you're in training at your facility, you've earned it too. 

Pressure isn't a negative. 
Being nervous isn't a negative. 

A lot of people never put themselves in a position to feel that kind of pressure in their entire lives. 
You have.

That's performance. 

It builds on everything else, and then the loop starts again — back to your purpose, back to your plan, back to fundamentals, back to building the picture one task at a time. 

And then you perform.

FOR HELP:



Pre-Academy
If you are heading to the Academy in the next few months, I put together a structured 90-day preparation blueprint that walks you through exactly what to focus on each month before you go. It's designed to help reduce shock and build confidence before day one. You can download it at: sidebysideatc.com/page/blueprint .

I also have a video where I explain the different things that are on the enroute Non-Radar Map. You can get that video at: sidebysideatc.com/page/map-video .

Already at the Academy
If you are already in the enroute radar portion of the Academy and feeling a little behind or lost, I have a 72-Hour Radar Recovery Plan that will help you get past those feelings and start building confidence. You can download that at : sidebysideatc.com/page/72-hourplan .

If you are interested in my Coaching Programs, you can get information at :
or
sidebysideatc.com/page/radar-recovery if you are needing help with the beginning of enroute radar.

Mentorship Program

For information about my mentorship program : https://sidebysideatc.com/page/mentorship


Questions
You can email me questions, or comments, at: tomhanes@sidebysideatc.com .

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Meet Tom Hanes

Hey, I’m Tom, the founder of Side by Side ATC. I’ve spent over 35 years in air traffic control, working in both towers and enroute centers, and 5 years as an instructor at the FAA Academy. Now, I use everything I’ve learned to help students like you succeed.
 
I saw so many talented students struggle at the Academy—not because they weren’t capable, but because they didn’t have the right guidance and mindset. I created Side by Side ATC to change that. My goal is to give you every advantage possible so you can walk into the Academy prepared and walk out with a passing score.
 
I’m here to coach you, guide you, and make sure you have the tools to succeed. If you’re willing to put in the work, I’ll be right there with you—side by side—every step of the way.



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